Frequently asked questions about rentals
How do unique rentals work?
Perfect for special occasions, one-time rentals allow you to reserve items in advance for specific dates. We offer rental periods of 4 or 8 days.
Find it: Select your rental period. We recommend choosing a delivery date two days before your event, so you have time to try on your styles! Then filter by color, length, trend and more to find the best look. We have thousands of styles from over 750 designers.
Reserve It: Select Your Sizes - Each order comes with one free back size and a discounted second style for the reduced price of $32.50 for a 4-day rental or $52 for an 8-day rental.
Try it all on: Try on your look as soon as you receive your order. In case you don't like one of the styles, we will do our best to get you a replacement.
Easy Returns: Returning your rentals is easy! Place the items in the provided packaging and attach the prepaid label. Take the packaging to a UPS location or drop box by 12 pm on the date your rental is returned. We will take care of the cleaning.
What happens if I return my single rental late?
When you return something late, it means that the next person who was planning to use that style can no longer do so.
Returns must be delivered with the carrier indicated on your return label by 12:00 pm or before the return date specified on your order. You are responsible for any charges incurred, regardless of any third party involved in the return. Please do not leave your returns with any third party (for example, your hotel, mailroom, or friend).
If you lose your return label or packaging, you can return your items in any box or mailer, and you can generate a new return label by following the steps here.
Late fees of up to $50 per day will be charged to your card on file for each order not returned on time.
If you have not returned a rental item within 7 days of the return date, your late return will be considered a non-return and Thannac
will charge your payment method of record the then current "purchase" price + tax for each item less any late fees and sales tax previously paid.